Chat Support RE: Counting in Pivot Tables

Here's another one from yesterday:

[15:40] meeboguest######: hi excel_geek - looking for a cont function in a pivot table... can you help?
[15:40] excel_geek: cont?
[15:40] excel_geek: count?
[15:40] meeboguest######: oups.. "count"
[15:42] meeboguest######: have multiple entries by various "agents" and wnat to find how many agents are ther in total... regardless of the entries
[15:42] excel_geek: sure
[15:42] excel_geek: right click in the table detail part
[15:42] excel_geek: and pick field options
[15:42] excel_geek: then select "count"
[15:44] excel_geek: follow?
[15:44] meeboguest######: ok
[15:46] meeboguest######: it gives me the total count of entries, not count of unique individuals... (1 individual = multiple entries)...
[15:47] excel_geek: hmmm
[15:47] excel_geek: maybe i should back up
[15:48] excel_geek: so drag the agents field into the left part of the pivot table
[15:48] excel_geek: then drag any other column into the right (detail) part
[15:48] excel_geek: the right click the field you put in the right part and field settings to "count"
[15:50] meeboguest######: ok... i think i figured it out!
[15:50] meeboguest######: thx a bunch :)
[15:50] excel_geek: np
[15:50] excel_geek: thanks for stopping by
[15:50] meeboguest######: :D

10 Minutes to understanding. Not too bad. Some of that pivot table stuff is unintuitive.